I’m Syed!
Welcome to my Web Page!
Support & Quality Expert
25
+
Years of Experience
Certified & Licensed HIPAA Security Expert*
Certified Project Management Professional
Certified Customer Service Management*
ISTQB Certified*
ABOUT ME My Soft Skills
I am a detail-oriented and adaptable professional with strong soft skills, including excellent communication and collaboration abilities. I excel in bridging the gap between technical teams and stakeholders, ensuring seamless alignment of goals and priorities. My proactive approach, coupled with a knack for problem-solving, enables me to streamline quality and support processes effectively.
With a deep sense of empathy and a user-focused mindset, I excel at understanding and addressing user needs, fostering positive relationships and productive work environments. My ability to adapt to dynamic challenges makes me a reliable asset in driving operational excellence and delivering impactful results.
Expertise Software & Hardware expert in
Health Care Domain
01
Virtual/Tele-Health
Electronic communication technologies to provide health care services remotely
02
HL7 & FHIR Standards
Healthcare Interoperability - Easily Implement Healthcare Apps Using FHIR/HL7 Technology
03
EDI/Claims Services
Electronic Data Interchange (EDI) claim services help healthcare providers and payers submit, process, and pay claims electronically
04
BI and Data Warehousing
A data warehouse is a key component of business intelligence (BI) that stores and organizes data to help businesses make informed decisions
Specializes in supporting and quality testing healthcare applications, ensuring they meet the highest standards of functionality, reliability, and user experience.
Resume My Work Experience
Sr. Director L2 Support & Quality
Cohere Health
simplifying healthcare by enabling patients, physicians, and health plans to efficiently collaborate on getting the right care, at the right time, at the right place, and with the right value.
Automation Consultant
Amazon Flex
Amazon Flex mobile app with integrated navigation and multi-tier platform
Director QA & Support
Amwell Corp
Amwell together technology, services, and devices into a connected ecosystem of care that improves the clinician experience and provides better patient access throughout the care continuum.
Sr. Manager
Fidelity
Fidelity trading platforms offer a wide range of product centered tools. Optimize trading speed and efficiency with our powerful suite of trading platforms.
Manager Support
Houghton Mifflin Publishing
HMH is an adaptive learning company that helps educators create growth for every student. Learning that students love. See the power of HMH's integrated K-12 solutions.
Recommendations What My Co-Workers say
Erika Chee
Head of Product at Optii
Syed was instrumental in starting the testing automation process for various online applications. He was always dependable and often put forth "heroic" efforts to help meet the go live date for many applications. It was always a delight to work with him.
Eddie Taub
Senior Principal Software Engineer at TripAdvisorSenior Principal Software Engineer at TripAdvisor
During the years that I worked with Syed at Houghton Mifflin, I always found his work to be thorough and professional, and he was a pleasure to work with.
Aruna Sreeram
Senior Director of Product Management at ProofpointSenior Director of Product Management at Proofpoint
Syed is a diligent QA Lead with a solid grasp of QA Automation tools.
More ...
Update Latest News & Blogs
Stay Connected